Who We Are
Sway Integrations is a brand of Dunn Enterprises International LLC, a Virginia limited liability company ("we," "us," "our"). We build independent software tools and custom integrations for businesses, based in Fredericksburg, Virginia.
This Privacy Policy explains what information we collect through our website, our products, and our communications with you, and how we use and protect it.
Information We Collect
We collect only what we need to provide our services:
- Contact information — name, business name, email address, and phone number when you contact us, request a download, or become a customer.
- Account information — credentials and settings for products you use.
- Billing information — payment details are processed by our payment providers; we do not store full card or bank account numbers on our systems.
- Usage information — basic technical data such as IP address and browser type, used to operate and secure our services.
How We Use Information
We use the information we collect to deliver and support our products, respond to your inquiries, send transactional messages (such as invoices, receipts, and service notifications), process payments, and meet our legal obligations. We do not sell your personal information.
SMS and Text Messaging
If you provide your mobile number and consent, we may send you text messages related to our services — for example, invoice notifications, payment reminders, receipts, and appointment or service updates.
We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services required to deliver the messages.<
Consent. We only send text messages to individuals who have opted in. Consent to receive text messages is never a condition of purchase. We do not obtain mobile numbers or consent from third-party lists.
Opting out. You can opt out at any time by replying STOP to any message. You will receive a single confirmation message and no further texts.
Help. Reply HELP to any message, or contact us at help@swayintegrations.com.
Message frequency and rates. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
How We Share Information
We do not sell, rent, or trade your personal information. We share information only with service providers who help us operate — such as payment processors, email and messaging providers, and hosting providers — and only to the extent necessary for them to perform those services on our behalf. These providers are bound to protect your information.
We may also disclose information where required by law, or to protect our rights, safety, or property.
Data Retention
We retain personal information for as long as needed to provide our services and to meet legal, tax, and accounting requirements. When information is no longer needed, we delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect information, including encrypted connections and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at help@swayintegrations.com. You may opt out of marketing email at any time using the unsubscribe link, and out of text messages by replying STOP.
Children's Privacy
Our services are intended for businesses. We do not knowingly collect personal information from anyone under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and we will update the effective date above.
Contact
Sway Integrations, a brand of Dunn Enterprises International LLC
Fredericksburg, Virginia
help@swayintegrations.com